Research Online Reviews and Ratings

Start your search by checking online review platforms like Google Reviews, Yelp, and the Better Business Bureau to read customer experiences with local dealerships. Pay attention to recurring themes in reviews, such as customer service quality, transparency in pricing, and post-sale support.

Look for dealerships with consistently high ratings (4+ stars) and read both positive and negative reviews to get a balanced perspective. Don't just focus on the overall rating – examine recent reviews to ensure the dealership maintains quality service over time.

Check Dealer Certifications and Industry Affiliations

Reputable car dealers often hold various certifications and memberships with industry organizations that demonstrate their commitment to ethical business practices and professional standards. Look for dealers who are members of the National Automobile Dealers Association (NADA), local automotive dealer associations, or have manufacturer certifications for specific brands.

Additionally, check if the dealer has any special certifications such as:

Certification TypeWhat It Means
Better Business Bureau AccreditationMeets BBB standards for trust and reliability
Manufacturer Elite Dealer StatusConsistently meets high performance standards
Certified Pre-Owned ProgramsOffers manufacturer-backed used vehicle warranties
These certifications often require dealers to maintain high customer satisfaction scores and adhere to strict business practices, giving you additional confidence in your choice.